Yes! All the items ordered online are baked fresh to order, on the same day that your order is being packaged and shipped. As a general rule, it’s usually no more than a few hours between when your items were baked until they’re already at the shipping facility.

Yes, we do! And they happen to be some of our most famous products! Our Vegan Chocolate Chip Cookies were featured in The New York Times and Thrillist, and we also offer vegan scones, granola bars, and energy bars. Please be sure to check out our Food Allergy section as well as specific information in each of our individual product descriptions.

While we’re not certified Kosher, we’re “Kosher friendly” and a vegetarian establishment with vegan options.

It’s super easy to subscribe to your favorite coffee or baked good so you never run out! There are no subscription fees and no long-term commitments, and – you get a 5% discount on subscription items!

To subscribe to any of our items available for a subscription option: (1) pick the product you wish to subscribe to; (2) select the “Subscribe and Save” option on the product page (you will see a 5% discount applied to that item); (3) select the delivery frequency (you can choose between 2, 4 or 6 weeks); and (4) add the product to your cart and continue with the checkout process as usual.

We will deliver your first order like any other order placed (check out the Shipping & Returns portion of our FAQ page for more information). We will then continue to ship to you the items you subscribed to at the frequency you selected (i.e., if you selected a 2-week subscription, we’ll create a new shipment to deliver the items to you every two weeks). Please note that we cannot ship subscription items to multiple addresses.

Our shipping fees are unchanged for subscription items: we offer free nationwide shipping for all orders over $55, and if your recurring subscription order is less than $55, we offer a flat shipping rate of either $10, $15 or $20, calculated based on the order shipping address.

You can easily adjust or cancel your subscription: You will receive a reminder email three days before your next order processes to ensure you have time to adjust your subscription – you can add products, remove products, or skip if you’re set for the month. You can also go into your Account (you can access it on the top right of the website header) and click on "Manage Subscriptions."

Yes. There are no subscription fees, no long-term commitments, and no cancelation penalties. You can easily skip or cancel your subscription directly online, starting with the next order that hasn’t been processed yet – just go into your Account (you can access it on the top right of the website header) and click on "Manage Subscriptions."

Please note that there are no returns or exchanges for orders that have already been processed.

We offer free online shipping for all orders over $55. For orders below $55, we offer a flat shipping rate of either $10, $15 or $20, calculated based on the order shipping address.

Unfortunately, we don’t currently have that option available, but we’re working on it! If you want next-day delivery in NYC, email us at info@sevengramscaffe.com so we can see if we can arrange messenger service. Otherwise, our baked good items arrive within approximately 2-5 business days from the day they're shipped.

For shipping policies for Valentine's Day 2021, please note that we cannot guarantee that orders placed after Monday, February 8, 2021, 11:59pm EST, would be delivered before Valentine's Day, February 14, 2021.

We ship nationwide within the U.S. (including Hawaii and Alaska). Due to the nature of our products (you know, food and perishable items ) we don’t currently ship for addresses outside the U.S.

Due to the nature of items, we do not accept returns. If you experienced an issue with your orders, please email us at info@sevengramscaffe.com

At this time, our site can only process orders with one shipping address at a time. 

Please note that our order minimum for free online shipping applies to each order individually.

Once you place an order, you’ll receive an automated email confirming that your order was received. Once we create a shipping label for your order, you will receive an automated email notification with a tracking number, that you can use to track your order.

We automatically select priority shipping for all orders. You can expect your order to arrive within approximately 2-5 business days from the time they're shipped.

If you’ve ordered a baked-good item, we will bake your items fresh to order and ship them the same day. Here's when you can expect your baked-goods order to ship:

If you placed your order on Monday-Wednesday before 11am EST, we will generally bake, package and ship your order the same day.

If you placed your order on Monday-Tuesday after 11am EST, we will generally bake, package and ship your order the next day.

If you placed your order on Wednesday 11am EST through Sunday, we will optimize your shipping time based on your shipping address. Based on your shipping address, we will either bake, package and ship your order the next day, or we will hold your order until the following Monday or Tuesday and then bake, package and ship your order on either the following Monday or the following Tuesday.

For shipping policies for Valentine's Day 2021, please note that we cannot guarantee that orders placed after Monday, February 8, 2021, 11:59pm EST, would be delivered before Valentine's Day, February 14, 2021.

We want you to enjoy our products when they’re as fresh as possible, which is why we bake your items fresh to order and ship them on the same day we bake them. You can expect your order to ship based on when you placed the order:

• If you placed your order on Monday-Wednesday before 11am EST, we will generally bake, package and ship your order the same day.

• If you placed your order on Monday-Tuesday after 11am EST, we will generally bake, package and ship your order the next day.

• If you placed your order on Wednesday 11am EST through Sunday, we will optimize your shipping time based on your shipping address. Based on your shipping address, we will either bake, package and ship your order the next day, or we will hold your order until the following Monday or Tuesday and then bake, package and ship your order on either the following Monday or the following Tuesday. 

For coffee and merch orders that don’t include baked good items:

• If you placed your order on Monday-Friday before 11am EST, we will generally package and ship your order the same day.

• If you placed your order on Monday-Thursday after 11am EST, we will generally package and ship your order the next day.

• If you placed your order on Friday after 11am-Sunday, we will generally package and ship your order on Monday.

Yes! You’ll have an option at checkout to write a note, and we’ll be sure to include that note in your package.

No, never.